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Archive => Interlude - Tarantula server [sub-stack]/CLOSED => Obsolete => BUG REPORT => Topic started by: flamingAwe on January 30, 2014, 08:44:43 PM

Title: your account information is incorrect
Post by: flamingAwe on January 30, 2014, 08:44:43 PM
Can't log 1 of my accs, getting this message, when typing right password.
(when i type wrong pass, i get info that pass is wrong)
can log other accs normally

Anyone with something similiar?
Title: Re: your account information is incorrect
Post by: Zeltar on January 31, 2014, 01:36:51 AM
did u change ur password recently? i had a similar problem with one of my accounts i tried loging my crafter and said password incorrect, if u did just try using the old password (the last one u had before changing it to the new one) i did that and i was able to log with the ancient password so after that i just changed it again.
Title: Re: your account information is incorrect
Post by: flamingAwe on January 31, 2014, 11:31:17 AM
Quote from: Zeltar on January 31, 2014, 01:36:51 AM
did u change ur password recently? i had a similar problem with one of my accounts i tried loging my crafter and said password incorrect, if u did just try using the old password (the last one u had before changing it to the new one) i did that and i was able to log with the ancient password so after that i just changed it again.

the password is absolute right one
i get another message
public final class LoginFail extends L2LoginServerPacket {
    public static enum LoginFailReason {
        REASON_NO_MESSAGE(0),
        REASON_SYSTEM_ERROR(1), //There is a system error. Please log in again later
        REASON_PASS_WRONG(2), //The password you have entered is incorrect. Confirm your ...
        REASON_USER_OR_PASS_WRONG(3),
        REASON_ACCESS_FAILED_TRYA1(4), //Access failed. Please try again later.
        REASON_ACCOUNT_INFO_INCORR(5), //Your account information is incorrect. For more details ...
        REASON_ACCESS_FAILED_TRYA2(6), //Access failed. Please try again later.
        REASON_ACCOUNT_IN_USE(7), //Account is already in use. Unable to log in.
        // 8 â€" Access failed. Please try again later. .
        // 9 â€" Access failed. Please try again later. .
blablabla

wrong pass is reason 3(2), i get reason 5
also, i can login on site normally
Title: Re: your account information is incorrect
Post by: =^TrackZero^= on January 31, 2014, 12:19:25 PM
I will see whats going on
Title: your account information is incorrect
Post by: flamingAwe on February 01, 2014, 02:01:41 PM
can drake look thru it, when has time?
I can log on site, i can change pass.
I can't log in game, the reason is above, probably some DB mistakes for account.
the account is the one with chars Awe, JustCreator on tarantula

all other accs i can log both in game and site normally.
Title: Re: your account information is incorrect
Post by: flamingAwe on February 02, 2014, 12:04:27 PM
soo, plenty of time to change rates, and have no time to check account bug?
Title: Re: your account information is incorrect
Post by: TheDeath on February 02, 2014, 12:09:37 PM
Help awe!
Title: Re: your account information is incorrect
Post by: flamingAwe on February 02, 2014, 03:34:21 PM
thanx for all, bb, since broken is main acc i won't return to d-not-work in future
can close topic.
Title: Re: your account information is incorrect
Post by: =^TrackZero^= on February 02, 2014, 04:46:03 PM
Quote from: flamingAwe on February 02, 2014, 03:34:21 PM
thanx for all, bb, since broken is main acc i won't return to d-not-work in future
can close topic.
Didnt you saw we had issues with webmail? -.- is like 48h we are trying to fix it.

Did you tried now?
Title: Re: your account information is incorrect
Post by: =^TrackZero^= on February 09, 2014, 12:35:15 AM
All working fine.