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Archive => Interlude - Tarantula server [sub-stack]/CLOSED => Obsolete => General => Topic started by: kamoose on March 01, 2015, 03:06:32 PM

Title: login again down
Post by: kamoose on March 01, 2015, 03:06:32 PM
 again login is down
Title: Re: login again down
Post by: =^TrackZero^= on March 01, 2015, 03:11:00 PM
Quote from: kamoose on March 01, 2015, 03:06:32 PM
again login is down
We are aware of it, working on it.
Title: Re: login again down
Post by: kojocikpl on March 01, 2015, 03:46:37 PM
As always the same problem do something about it
Title: Re: login again down
Post by: GhostSlayer on March 01, 2015, 05:03:06 PM
up
Title: Re: login again down
Post by: Carvo on March 01, 2015, 06:08:09 PM
are te log up or still down ??
Title: Re: login again down
Post by: scary on March 01, 2015, 06:27:36 PM
Quote from: Carvo on March 01, 2015, 06:08:09 PM
are te log up or still down ??

still down
Title: Re: login again down
Post by: Carvo on March 01, 2015, 09:10:37 PM
 up freaking UP
Title: Re: login again down
Post by: GhostSlayer on March 01, 2015, 10:05:16 PM
is it down again lol?
Title: Re: login again down
Post by: Carvo on March 01, 2015, 10:29:58 PM
its still down all day now there is no info about it  they don't give a f8ck about it
Title: Re: login again down
Post by: GhostSlayer on March 01, 2015, 10:31:59 PM
"Well, here is the quote from the support:

Date: 01.03.2015 10:25
From: Support NGZ-Server.de (Skorpion)
Status: Staff Followup
Assigned to: Skorpion

Hello,

we are currently working on the fault elimination. Right now we can not state the reason yet or the estimated needed time that is left for the fix. We are working to get everything back running as soon as possible and have your services accessible for you again.

We apologise for any inconveniences caused.

Mit freundlichen Grüßen
Thomas, Köhler
aka Skorpion"

Tracks post on dragon forum
Title: Re: login again down
Post by: Carvo on March 01, 2015, 11:01:15 PM
ok but is it to hard to put this info by somone from gm stuff on this topic ???
Title: Re: login again down
Post by: GhostSlayer on March 01, 2015, 11:05:37 PM
Quote from: Carvo on March 01, 2015, 11:01:15 PM
ok but is it to hard to put this info by somone from gm stuff on this topic ???
seems that it is :D
Title: Re: login again down
Post by: =^TrackZero^= on March 01, 2015, 11:08:06 PM
Quote from: Carvo on March 01, 2015, 11:01:15 PM
ok but is it to hard to put this info by somone from gm stuff on this topic ???
Well i already wrote above that we are aware of it. And as you can see down below, i am on forum 24/7 and monitoring. This means that if i would have some news, ill surely post them...
Title: Re: login again down
Post by: Carvo on March 02, 2015, 01:25:45 AM
the server is down for all day now is there be some recompesation for this day for all players or they just lost the opportunyty to exp there chars or earn som adene ???
Title: Re: login again down
Post by: Pastatin on March 02, 2015, 02:34:54 AM
QQ HEROS TRANSFER  :(
Title: Re: login again down
Post by: =^TrackZero^= on March 02, 2015, 03:26:07 AM
Quote from: Carvo on March 02, 2015, 01:25:45 AM
the server is down for all day now is there be some recompesation for this day for all players or they just lost the opportunyty to exp there chars or earn som adene ???
We can not do that. This downtime is totally unplanned nor it is caused by us, it is an external factor that we are very unhappy about. Actually we are in rage! If we were hacked, which would be obviously our fault, we would give bonus to people.
Title: Re: login again down
Post by: makkmarci on March 02, 2015, 12:42:06 PM
Day 2
Title: Re: login again down
Post by: =^TrackZero^= on March 02, 2015, 12:49:22 PM
Quote from: makkmarci on March 02, 2015, 12:42:06 PM
Day 2
Thanks for reminding
Title: Re: login again down
Post by: GhostSlayer on March 02, 2015, 12:55:44 PM
Quote from: =^TrackZero^= on March 02, 2015, 12:49:22 PM
Thanks for reminding
Got any new info Track or we still don't know anything? :D
Title: Re: login again down
Post by: BAZQQKA on March 02, 2015, 07:06:52 PM
I'm soo bored, i can't playing any other games when i play L2. It seem like  none other game is good enough to replace it. So i plasti dip my car watch whole "GOTHAM" series, clean my room, watch some UFC, have some beer. As you see server downtime can do some good things to peoples life.  ;D
Who im kidding it sucks without L2

(http://i121.photobucket.com/albums/o209/BAZQQKA/7ff103de-d1b2-463f-bef0-642426d1de7c_zpshloht6om.jpg) (http://s121.photobucket.com/user/BAZQQKA/media/7ff103de-d1b2-463f-bef0-642426d1de7c_zpshloht6om.jpg.html)
Title: Re: login again down
Post by: Teh noob on March 02, 2015, 07:15:02 PM
Quote from: BAZQQKA on March 02, 2015, 07:06:52 PM
I'm soo bored, i can't playing any other games when i play L2. It seem like  none other game is good enough to replace it. So i plasti dip my car watch whole "GOTHAM" series, clean my room, watch some UFC, have some beer. As you see server downtime can do some good things to peoples life.  ;D
Who im kidding it sucks without L2

(http://i121.photobucket.com/albums/o209/BAZQQKA/7ff103de-d1b2-463f-bef0-642426d1de7c_zpshloht6om.jpg) (http://s121.photobucket.com/user/BAZQQKA/media/7ff103de-d1b2-463f-bef0-642426d1de7c_zpshloht6om.jpg.html)

be sure no1 catches u watching "some ufc", or u will have to clean your room without internetz. every day.
Title: Re: login again down
Post by: =^TrackZero^= on March 02, 2015, 10:06:07 PM
So here are the news/current situation:

(http://i.imgur.com/XbQdKqS.png)

After camping them for past 48h (barely slept), i went around 17:22 to buy some food because i was dying.. While i went away , of course, i was checking their support panel trough phone. At 17:33 i saw they have replied:

(http://i.imgur.com/zbfkGQ7.png?1)

After i saw that, i instantly replied you guys on forum (read above) that im running back home.
I reached home around, 17:55 > I tried to log > FAIL > Instantly wrote them a ticket back providing them details they need (it was at 18:00).

Now we hope that some of them will be so kind and responsible to read it , even if their work time expired...

I duno what to tell you guys, this is beyond me , really.  :(
Title: Re: login again down
Post by: GhostSlayer on March 03, 2015, 12:39:25 AM
Quote from: =^TrackZero^= on March 02, 2015, 10:06:07 PM
So here are the news/current situation:

(http://i.imgur.com/XbQdKqS.png)

After camping them for past 48h (barely slept), i went around 17:22 to buy some food because i was dying.. While i went away , of course, i was checking their support panel trough phone. At 17:33 i saw they have replied:

(http://i.imgur.com/zbfkGQ7.png?1)

After i saw that, i instantly replied you guys on forum (read above) that im running back home.
I reached home around, 17:55 > I tried to log > FAIL > Instantly wrote them a ticket back providing them details they need (it was at 18:00).

Now we hope that some of them will be so kind and responsible to read it , even if their work time expired...

I duno what to tell you guys, this is beyond me , really.  :(
Well you told what you can. Change hosters :D
Title: Re: login again down
Post by: =^TrackZero^= on March 03, 2015, 06:49:02 PM
We finally managed to get back our machine. There is not enough words to say sorry, but you have to understand that this wasn't planned nor intended. We will change hoster services starting next month.

Thumbs and servers UP!