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Lost items case/ Information

Started by =^TrackZero^=, January 03, 2017, 09:55:54 PM

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=^TrackZero^=

Yes, some players did purchase some goods from bad players. We are aware of that. In order to get refunded you have to write to alannah, with a name of char and what you have lost. Whenever it was a legit trade coins/adena (of course baium doesnt cost 1 adena nor 1 dc f.e) you will be refunded. It takes time and give us 72h to clear those legit cases.

I really dont understand, why people who did this mess and who were directly involved are trying to push it and ask myself why they are punished. If you cant catch up others by playing legit, then im affraid , you have picked wrong strategy.
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=^TrackZero^=

Quote from: =^TrackZero^= on January 03, 2017, 09:55:54 PM
Yes, some players did purchase some goods from bad players. We are aware of that. In order to get refunded you have to write to alannah, with a name of char and what you have lost. Whenever it was a legit trade coins/adena (of course baium doesnt cost 1 adena nor 1 dc f.e) you will be refunded. It takes time and give us 72h to clear those legit cases.

I really dont understand, why people who did this mess and who were directly involved are trying to push it and ask myself why they are punished. If you cant catch up others by playing legit, then im affraid , you have picked wrong strategy.
LEGIT cases will be refunded, some will be dont tonight, others will be done in the following days. Just be patient, and everything will be alright.
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undertaker22

i just sent ^Alannah^ a pm on forums around my missing items :(

=^TrackZero^=

Quote from: undertaker22 on January 03, 2017, 10:05:55 PM
i just sent ^Alannah^ a pm on forums around my missing items :(
Alright Undy, stay cool we will resolve this kind of cases asap.
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SpoilerAngel

Hello,

Should I just write what I lost ? As is my case I bought Saint Spear + Haste Fire attribute lvl 1 item and Invested time ( putting fire stones which I bought seperate to make lvl 3 ). In the end i lost like 160 Coins and got nothing.


I already sent Messages.

=^TrackZero^=

Quote from: SpoilerAngel on January 03, 2017, 10:32:01 PM
Hello,

Should I just write what I lost ? As is my case I bought Saint Spear + Haste Fire attribute lvl 1 item and Invested time ( putting fire stones which I bought seperate to make lvl 3 ). In the end i lost like 160 Coins and got nothing.


I already sent Messages.
Thank you, we will get back to you asap.
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SpoilerAngel

I got back 2kkk 1 min ago, but I spent 2.7kkk to buy it and 35 coins to put stones.

nilo415


I need an answer on the items and send the pm because it's the only thing I have to play
Dragón x15

D4ymar bp/wk
LadyFabi Ps/Se
iGabriela Archer/bd

Hellraiser x25

Daimar Bp/Wk
LadyFabi Ee/Es

Seboulba1988

my friend ( NIT ) had my am+a holy lvl 1 that i bought 3-4 weeks ago for 250 coins and he dont have it anymore ..... thx...
Seboulba Dragon-Network NM30X <3 Since C3

sausrainis

I have pmed Alannah providing all possible information about the issue looking foraward to geting responce cause ive lost more than all ppl above me combined.
[URL=http://img251.imageshack.us/i/ddfvhi.gif/][/URL]

owl90

how you will handel this :  like  Self made db+6 traded for aq ? how you know how many coins are 1 db +6

Or 1 clan member lose am +4 with passiv WM

You can shut take all Epic but leave all other items on the ppl ..  now 40 % of them dont have Amor or Wepon ... so how they will Play ?

RIP SEVER

=^TrackZero^=

Quote from: owl90 on January 03, 2017, 11:01:43 PM
how you will handel this :  like  Self made db+6 traded for aq ? how you know how many coins are 1 db +6

Or 1 clan member lose am +4 with passiv WM

You can shut take all Epic but leave all other items on the ppl ..  now 40 % of them dont have Amor or Wepon ... so how they will Play ?

RIP SEVER
Interesting is that you make an forum acc just now to tell us all this, and that you are from Germany. You got your punish dont mess up with how we will handle it, and we will.
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